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Our Policies

Payment Information
A deposit must be received within ten days of booking or your space will be released. Some tours require full payment upon booking.

Cancellation Policy:  Tours require group bookings and therefore also require upfront costs for booking from Storer Tours. Even a few cancellations can greatly affect Storer’s ability to operate above breaking even costs when this occurs. For this reason, we ask that you please follow the below guidelines in regards to cancelling a booked tour with Storer Tours

0-15 Days Prior to Departure Date: Non-refundable
16-30 Days Prior to Departure Date: 50% Refundable
30+ Days Prior to Departure Date: 75% Refundable

Since cancellations cannot be accepted during non business hours, or on weekends and holidays, the time of cancellation will be based on when our office, during regular business hours, receives notice. For tours departing on a Monday, the cancellation must be received by 3 p.m. on Friday to avoid the 100% penalty.


Travel Insurance
If you wish to provide yourself with extra protection from unexpected events, we highly recommend you purchase a travel insurance plan. Please contact our office for details.

Responsibility
Storer Tours will not be liable for delays or additional expenses caused by an act of God, public enemies, authority of law, quarantine, perils of navigation, riots, strikes, acts of terrorism, the hazards or dangers incident to a state of war, accidents, breakdowns, bad conditions of the road, storms, and other conditions beyond its control, and does not guarantee to arrive or depart from any point at a specific time. It is understood that Storer Tours assumes no liability for accidents, damages, losses or nonperformance of services on the part of any establishments or carriers on any particular tour. Storer Tours will not be liable for losses to its customers resulting from default or bankruptcy on the part of establishments or carriers used on any particular tour.

Itinerary Changes
Storer Tours reserves the right to make changes to itineraries of equal or greater value as deemed necessary. We cannot reimburse clients for items in the tour that they elect to not participate in.

Prices
We make every effort to maintain the prices quoted in our promotional materials and on this website. We do however reserve the right to increase our prices as the result of fuel price increases or unfavorable changes in the valuation of the dollar to applicable foreign currency.
 
Bus Seating
On day tours seats are assigned on a random basis. On all other tours seats are rotated on a regular basis. In fairness to others we cannot make any exceptions. On tours that are not escorted, bus seating is on a first-come-first-served basis at the pickup location.

Special Assistance
Travelers requiring assistance with walking, dining or personal needs must be accompanied by an able companion who can provide this assistance. On air tours we can arrange for a wheelchair at the airport if you notify us at the time of booking.

Passports
Passports are now required for anyone flying between the U.S., Canada, Mexico, Bermuda and the Caribbean. They are either required or highly recommended for all forms of travel between the U.S. and Canada or Mexico including motorcoach and cruise ship. Storer Tours recommends that all of our travelers obtain a passport as soon as possible.

For the most up-to-date information on passports please visit: http://www.travel.state.gov/


CST # 2042169-50
If you would like more information [click here]

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1605 Tully Rd · Modesto, CA 95350 · Phone: 800-732-TOUR (8687) · Privacy Policy